Privacy Notice

This Privacy Notice describes the privacy practices of WEBNET Solutions and its affiliates ("WEBNET", "we", "our", or "us") regarding the personal information we collect through our websites, applications, and any other site or service that we own, operate, or maintain that links to this Privacy Notice. Collectively referred to as the "Service" or the "Services".

1. Personal data we collect

We collect the following personal data either directly or through our online forms, social media, or electronic means:

• Full name
• Email address
• Phone number
• Company name (if applicable)
• Billing information (RFC, tax address, etc.)
• Messages or comments sent through contact forms
• Technical information such as IP address, browser, operating system, and cookies

2. Purposes of data processing

The personal data we collect will be used for the following purposes:

Primary purposes:

• To provide the services and products we offer, such as web development, graphic design, branding, marketing, among others.
• To contact you in order to follow up on your requests or quotes.
• To issue invoices or tax receipts.
• To provide technical support or customer service.
• To comply with legal or contractual obligations.

Secondary purposes (optional):

• To send newsletters, promotions, or content related to our services.
• To conduct satisfaction surveys or market research.

If you do not wish your data to be used for secondary purposes, you may express this by sending an email to hello@webnet.mx.

3. Transfer of personal data

We do not share your personal data with third parties, except when necessary to comply with a legal obligation or with service providers who assist us in operational functions (e.g., payment platforms, web hosting services, email delivery, etc.), in which case confidentiality and data protection agreements are signed.

4. ARCO rights (Access, Rectification, Cancellation, and Opposition)

You have the right to:

• Access your personal data (if you are a registered client)
• Rectify it if it is inaccurate or incomplete
• Cancel it when you believe it is no longer necessary for any purpose
• Oppose the processing of your data for specific purposes

To exercise these rights, contact our data protection officer, Khalid EL HARROUTI, at hello@webnet.mx, providing the following information:

• Full name
• Email address used for registration
• Clear description of the right you wish to exercise
• Documents that prove your identity or legal representation

5. Use of tracking technologies

Our website may use cookies and similar technologies to enhance the user experience and analyze site traffic. You may disable cookies from your browser settings.

6. Changes to the privacy notice

This Privacy Notice may be modified at any time. Changes will be published on our website https://webnet.mx/privacy. We recommend reviewing this document periodically.